Midwest Answer is hiring a full-time Answering Service Manager to lead our dedicated team of customer service professionals. This is an on-site position, not remote.
We are a 24/7/365 answering service that handles inbound calls for a wide range of clients across the country. Our agents provide professional support—no sales calls—with a strong local presence. We pride ourselves on teamwork, flexibility, and delivering exceptional service.
Key Responsibilities
As the Answering Service Manager, you will oversee all aspects of our answering service operations, including:
Desired Skills & Qualifications
We're looking for someone who is:
Compensation & Benefits
About Midwest Answer
Since 1974, Midwest Answer has built its reputation on strong relationships—especially between our clients and their customers. We're a progressive, family-oriented company passionate about helping businesses grow. Our team delivers friendly, professional, and reliable customer service with integrity and pride. We're here so our clients don't have to be.
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