Job Description

*Please note: A resume is required for this position

Pay Rate: $25.00 an hour with an additional $2.00 an hour for swing and grave shift

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Directly supervise bartenders, wait staff and bar backs including: Communicate daily objectives to ensure expectations are understood and fulfilled and complete performance management and evaluations
• Monitor compliance with departmental policies: i.e. alcohol, Info genesis reports and procedures
• Assist in training of beverage staff, development and implementation of training manuals, policies, procedures and job descriptions
• Resolve team member and/or guest incidents to maximize performance and satisfaction
• Schedule staff in accordance with business needs and closely scrutinize payroll

KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES

Required Knowledge and Certification:

• High School Diploma/GED or equivalent experience
• 1 year supervisory experience with high volume, full service restaurant with beverage venues

Preferred Knowledge and Certification:

• Previous casino experience
• Previous experience with computerized point of sale system
• Pervious bar experience

Required Skills:

• Accurate and detail-oriented
• Strong organizational skills
• Excellent written communication skills
• Excellent verbal and interpersonal communication skills
• Excellent problem solving skills
• Strong leadership skills

Preferred Skills:

• Strong computer skills Microsoft Office (Word, Excel and Outlook) and Windows XP

Required Abilities:

• Ability to work fast and efficiently
• Ability to follow established dress code policies and practice good personal hygiene
• Ability to interact with guests, coworkers and management in a professional and courteous manner
• Ability to independently complete multiple tasks in a professional manner
• Ability to serve both internal and external customers
• Ability to speak in a clear, concise and pleasant voice

PHYSICAL DEMANDS

• Must be able to walk and / or stand and sit for long periods throughout the day
• Must have a good sense of balance and be able to bend and kneel
• Must be able to push, pull and grasp objects
• Must have the ability to independently lift up to 25 pounds infrequently
• Must be able to perform repetitive hand and wrist motions
• Must have good eye hand coordination

WORKING ENVIRONMENT

• Office, restaurant, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke
• Must be willing to work a flexible schedule including all shifts, weekends and holidays
• Extensive computer use
• Occasionally must deal with angry or hostile individuals
• High volume direct public contact

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