Job Description

Host Position at OTL Restaurant Group

We are currently seeking a friendly and organized Host to be the first point of contact for our guests. As a Host, you will play a crucial role in creating a positive and memorable dining experience by greeting guests, managing reservations, and ensuring a smooth transition between the waiting area and dining tables. Join the dynamic team at OTL Restaurant Group, a thriving restaurant group with 10 locations across Idaho, Arizona, and Colorado. We are dedicated to providing exceptional dining experiences with a focus on quality, hospitality, and a welcoming atmosphere.

Our Mission

Our mission is to:

• Create raving fans: go above and beyond in the name of great service
• Bring the highest quality plate to every table
• Maintain a fun, clean, and inviting restaurant
• Be a part in improving our local community
• Operate with pride and integrity in everything we do
• Never stop improving ourselves and those around us
• As leaders in the business, everyone is equally responsible for upholding these values.
• Everyone is a leader, regardless of the role you hold in the restaurant.
• The standard you walk by is the standard you accept, and it's up to all of us to take ownership and maintain the highest level of excellence in everything we do.

What You'll Bring

A positive, upbeat attitude that cascades to your team and our customers.

A reliable, can-do attitude and an unmatched work ethic

Excellent communication skills and attention to detail

What You'll Do

• Maintain a guest focus while performing duties.
• Greet and seat guests, present menus to guests, inform them of specials, soups and their server's name.
• Maintain wait list, record accurate guest information and quote wait times accurately when tables are not immediately available.
• Maintain reservation book, record accurate guest information. Run floor plan board.
• Observe tables to keep track of clean, dirty and occupied tables. Communicate guest needs or requests effectively with server staff. Clean, organize and stock menus at host area.
• Answer phone calls • Answer questions concerning the menu and restaurant. Thank all guests as the leave the restaurant and invite them to return.
• Assist in clearing tables as needed.
• Prepare beverages and expedite food orders as needed.

Qualifications

• Be 16 years of age.
• Possess a positive attitude and work well with other team members.
• Be able to communicate and understand the predominant language(s) of our guests. Must be able to work unsupervised.
• Must be available to work between the hours of 10:00 am to 11:00pm. Must be able to stand and work for up to 4 hours at a time.
• Must be able to perform repetitive motion work without the assistance of restraints, braces or other incumbrances that limit range of motion or physical activity.
• Must be able to lift, move and shelve products and materials weighing up to 50 lbs. Must be able to work in temperatures exceeding 85* for extended periods of time. Be willing to follow direction and ask questions for clarification if needed.
• Be able to work in a fast-paced restaurant environment.

Why Us?

• Company-paid Life and AD&D insurance
• Benefits available after meeting eligibility requirements:
  • Medical, dental, and vision
  • Short-term disability insurance
  • Supplemental life insurance
  • Employee Assistance Program
• Up to 48 hours of paid sick and safe leave ("PSSL") - Colorado locations only
• Paid family and medical leave Insurance ("FAMLI") and public health emergency leave ("PHEL") - Colorado locations only
• Flexible work schedules
• Meal discounts
• An opportunity to grow your career path within our family of brands.

The base hourly pay range represents the low and high end of the pay range for this position. Compensation: $10.00 - $16.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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