Job Description
Your future, our legacy Hotel Hotel Bel-Air
Division & Department Food & Beverage - Restaurant
Job Title Restaurant Host
Contract Type Permanent
Status Full time
Position Overview We care about your career and are known for having the absolute best people in the industry. When you join us as a Restaurant Host/ess you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.
What you'll get WHAT YOU'LL GET
Our success is a result of our employees. As a Host at Hotel Bel Air, here are just some of the great benefits you will receive:
• Medical/Dental/Vison Benefits
• Pension/401k Plan
• Sick Time
• Paid Time Off
• Free Meals on Duty
• Uniform provided with complimentary laundry included
• World class development opportunities (Service Excellence Training, Diversity Equity Inclusion & Belonging Trainings, Monthly Lunch & Learns)
• Social events throughout the year, including Employee Appreciation Day events, Quarterly Employee Awards, Annual End of Year Gala Social events throughout the year, including Employee Appreciation Day events, Quarterly Employee Awards, Annual End of Year Gala
• Hotel Benefits Complimentary stays with breakfast included in all 9 Dorchester Collection hotels - stay once a year at each hotel! Tenured tiering program
• 50% off at restaurants within all of our Dorchester Collection hotels
As a Restaurant Host your compensation will be $ 32.34 per hour.
What you'll do You'll love what you do and take pride in delighting our guests:
• You will be responsible for spending time getting to know our guests, building relationships and expanding on their knowledge of our guests during their day. They will greet, guide and seat all guests, while organizing the seating chart using OpenTable. Our Host/ess will anticipate our guest needs and share their knowledge with the relevant teams. This will include personalizing our guest experience all to ensure our guests receives nothing but the best experience.
• Entrusted with booking reservations, planning events, and controlling the flow of the book. Though skillfully trained, they never lose sight of their ultimate reasonability, to create lifelong memories for our guests.
• Sometimes our guests have special requests involving dietary restrictions, room preferences, and even special occasions. Most of these requests are fulfilled by our Host.
• Our values of, Passion, Personality, Respect, Working Together and Creativity guide us each and every day.
• As a Host you'll have the opportunity to bring these to life and continue to create our legacy.
• While performing the duties of this job, the employee is regularly required to talk, and hear. The Host is frequently is required to walk and stand for up to 8 hours. Ability to bend, stoop, crouch, use hand, finger and wrist dexterity. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception and the ability to adjust focus.
• Due to the nature of the hospitality industry, employees are required to work varying schedules, including weekends and holidays, to accommodate the business and demands of the hotel.
The items shared are the essence of a day in the life of a Host at the Restaurant, but we'll make sure you are provided with specifics on how we care for our hotel
What you'll bring • You'll bring your unique personality and passion to the role and the team.
• Communication is what keeps our departments running perfectly.
• English is the primary language used in our hotel. You can comfortably communicate in this language.
• Attention to detail is critical for this role.
• Our hotels operate nonstop, this requires flexibility from everyone on the team.
• Computer Knowledge
Position location Job Location USA
Location 701 Stone Canyon Road 90077 Los Angeles
Job Tags
Hourly pay, Permanent employment, Full time, Contract work