Job Description

Job Description

Job Description

Employee will service territory (St. Louis and Metro East) throughout the week performing installations of company products, such as modular aluminum wheelchair ramps, stair lifts, grab bars, vehicle lifts, porch lifts and any additional accessibility and mobility equipment offered to customers and businesses. Employee will also assist with bathroom modifications such as tub to shower conversions. In addition, employee will maintain warehouse and inventory, complete required production forms for daily work, follow vehicle maintenance and communicate activities daily with manager or owner.

Position Overview:

• Install recommended company products at residences or businesses following safety procedures, instructions, and code compliance
• Utilize excellent verbal and written communication skills with all customers, staff, vendors, and corporate personnel
• Demonstrate high standards with customer interactions, addressing all customer satisfaction issues promptly
• Troubleshoot and resolve service and installation problems
• Safely drives company vehicle to customers’ house or business
• Maintains vehicle and equipment in clean and proper operating condition
• Maintains machinery by performing routine preventative and scheduled maintenance on equipment and troubleshooting problems and malfunctions as needed
• Safe keeping and proper use and care of all customer information and company property issued during employment, including tools, toolboxes, electronic devices, credit cards and any other productivity tools
• Maintain and report on warehouse product inventories weekly to Manager
• Plans and executes schedule to meet or exceed daily scheduled appointments timelines

Knowledge, Skills, and Abilities

• Basic mechanical and technical knowledge and power tool proficiency

• Ability to use technology; tablet, smart phone, GPS, internet, company software

• Experience with job costing, plan layouts and estimating job site requirements a plus

• Experience troubleshooting and resolving installation and service problems

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals

• Physical strength, stamina, and dexterity to lift and move up to 150 lbs. and stoop, bend, and stand throughout the course of a workday in varying weather conditions at various construction sites with varying terrain

• Proven experience promoting products with customers one-to-one

• Ability to pass drug screening, background check and have a clean motor vehicle report

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

We provide accessibility solutions like wheelchair ramps, stair lifts, grab bars, vehicle lift, pool lifts, residential elevators and more. Our “Whole Home-Whole Life” approach means comfort and accessibility in our customer's homes.

Company Description

We provide accessibility solutions like wheelchair ramps, stair lifts, grab bars, vehicle lift, pool lifts, residential elevators and more. Our “Whole Home-Whole Life” approach means comfort and accessibility in our customer's homes.

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